Program and Service Design

Thats a worthy goal but how do we make it happen!

Effective program design, implementation plans and evaluation frameworks are the tools by which policy translates into into action and results for our community.

Commercial businesses understand all too well the need to continuously invest in research and development to ensure that their products and services always add value to the consumer, remain profitable and are priced competitively.

Faced with a global shift toward client-centric services, payment-for-results remuneration models and the requirement for contested markets in programs, government agencies and For Purpose organisations have looked to innovative program and service co-design to satisfy stakeholder expectations and community needs.

"The decision facing the CEOs of For Purpose organisations impacted by the roll out of the National Disability Insurance Scheme is not whether to compete, collaborate or merge to survive. The decision is how to invest in effective program design and delivery to become competitive players in the market."

Giles Dutfield. Principal, Push Consulting , Conference presentation, Sydney 2014.

More input - better output

Whether it is for a tender, research project or government strategy response, our expertise in developing effective and efficient program logic ensures that all of the the inputs or service elements come together to deliver measurable outcomes, generate positive impact and thus demonstrate positive return on investment.

With our experience and knowledge of social policy, service development, community education, business enterprises and marketing we will show you how to design innovative, agile and effective programs and service.

The secret to good services and policy design is to keep it simple, have good logic, know the difference between ends and means, and understand how the client interacts with a service and a system.

Shawn Boyle. Principal, Push Consulting.

Solutions for all needs and applications

Caring for the Carers of Western Australia

Programs and services to provide much needed care for those who care for others all day, evey day.

Aboriginal land enterprise programs

Programs to deliver training through enterprise led initiatives in Great Southern Communities.

Affordable housing & support

Services and programs to address the needs of students from both Indigenous and Non-Indigenous backgrounds in Western Australia.

Family domestic violence

Programs and services, delivered through a partnership model at regional hub locations in WA.

Push Consulting bring unique insights and expertise to the social services sector. Their experience in working on both sides of the fence (government and community sectors) has proven tremendously helpful to strategy planning, forming partnerships and developing compelling business cases for our services.

DEBRA ZANELLA. CEO, RUAH COMMUNITY SERVICES.

Program & service design support services

We offer a range of engagement options to empower organisations, government agencies, philanthropic trusts and decision-makers to turn their vision into reality.

Appraisal and advice for existing and new services and programs

Working with your teams to develop both existing & exciting new programs with innvovation and inspiration.

Consultancy support to assist in your analysis, partnership building and community engagement in co-designing services and programs. We can add value to existing programs and services to help develop them to the next level. Our knowledge of service systems, individual models of care, program logic and outcome frameworks, will put you on the right track.

Detailed design and implementation plans

From the 'big picture' to the operational details, we ensure that you deliver value across all aspects.

A complete package to support services or program design and implementation with an evaluation framework. We can assist with the detail in outcome frameworks, service specifications, defining service models, resourcing and budgets, risk management plans, implementation shedules, governance and management systems and much more!

How we can help you deliver more effective and efficient services and programs?

Call us now on +61 (0)8 6102 4920 or use the form below to get in touch.

Get in touch

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