I approached Giles with an idea, a basic framework for a new service proposal. Together we discussed how to develop the idea, he is very skilled at asking the right questions to get you thinking in ways you didn’t consider before. He gave the idea the practical, humanistic padding it needed to enable me to see how it would come together as a living proposal and helped bring my business proposition come to life.
Because Giles understands our business and the wider market place, in pitching my idea to him, he immediately understood what I was hoping to achieve and was aiming at.
It’s important in our field that you understand the market place. Giles’ experience in the custodial sector and in the private sector as whole gave him the knowledge he needed to offer me valuable input into the viability of my proposal. He helped me to look at other avenues that could be included so that we grew my idea into something that could be applied in any service delivery arena as a practical application.
both confidence in what you are delivering and the confidence in you to deliver it. And that gives you confidence to do things you never would have thought possible. He’s very laid back and makes a painful process a lot easier.
In our business today it is all about coming up with new ideas and doing things better. If you get it right then you are unstoppable and Giles gave me the strength to get it right and make a great impact. I presented to the senior executives of a global company, they understood my idea and said ‘wow’. My initial idea was good but I wouldn’t have got there without his support and guidance.
Working with Giles enables you to work and think in areas and ways that you’ve never done before. He does it all so innocuously and catches you by surprise. It was very positive and invigorative to work with someone so enthusiastic about what they do and engaging in how they deliver it. I enjoyed it very much.